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(ITMSP) Managed Services

(ITMSP) Managed Services

Dependable Managed IT Services for Your Growing Enterprise

Aligning your business operations with technological advancements is the secret recipe to success in a connected world. Not only you need to stay abreast with technology but also need to understand how to utilize technology to fulfill your business goals. Modiant Solutions equips your business with high-productivity and efficiency to help you become a leader in your industry.

Our high-quality IT managed services powered by international standards promise secure, scalable and reliable IT infrastructure for your enterprise.

Our robust IT and cloud managed services gives your business a leading edge by providing access to advanced technology, platforms and professional experts to help your business grow.

Our rich experience of over a decade promises end-to-end cloud and IT managed services for a growing enterprise. With our services, always stay competent and lead the way in your industry.

Why You Need IT Managed Services?
  • Efficient and reliable security management for IT ecosystem
  • Skilled IT resources for protecting IT infrastructure
  • Enhanced performance owing to reduced downtime
  • Reduced operational costs and higher ROI
  • Access to world-class technology and IT expertise
Our expert team of IT professionals will help you accelerate your business growth and acquire the top position in your industry while you’re busy with core business activities.
Our IT Managed Services Include:
  • Remote monitoring and management for IT infrastructure along with provisional infrastructure consulting, servers & network hardware management and rebooting IT infrastructure.
  • On-demand IT lifecycle management to assist you on-call and solving critical IT issues.
  • Desktop monitoring via remote desktop control along with end-user support and maintenance
  • Managed security services including installing firewall, antivirus software and inclusive treat management to protect your systems round the clock.
  • Insightful reporting on hardware and software inventory information along with threat prevention and maintenance activities
  • Round the clock service desk support offered by our IT certified experts to solve all issues and answer queries 24×7
  • Complying with security best practices and principles to keep your business competitive
  • Dedicated account manager for comprehensive support for business continuity

TOP Capabilities offered in our IT Managed Service Plan

IT Help Desk
  • Self Service Portal
  • Incident management
  • IT Knowledge Base
  • Multisite Management
  • SLA Management
  • Help Desk Reports
IT Asset Management
  • IT Asset Discovery
  • Software Asset Management
  • Asset Inventory Reports
  • Purchase Order Tracking
ITIL Service Desk
  • Problem Management
  • Change Management
  • IT Release Management
  • IT Project Management
  • Service Catalog
  • Asset Management
  • CMDB
  • Integrations
  • Report
Remote Support
  • Advance Remote Control
  • File Transfer
  • Multiple Channels
  • Multi Monitor Support
Alert Management
  • Multiple monitoring tools, one alarm engine
  • Simple alert management for complex IT
  • Real-time alerts and multi-channel notifications
  • Intelligent classification and easy filtering
Secure Single Sign On
  • Centralized access
  • Standardized SAML-based SSO
  • Audit application usage and access
  • Leverage existing identities
  • Easy user management
Datacenter & Network Management
  • Gateway
  • Branch Connectivity
  • WAN Network
  • LAN Network
  • Physical, Virtual Servers
  • On-premise, Cloud Backup
  • Disaster Recovery, High Availability
  • Storage SAN / NAS / HDD
  • Servers, Network, Endpoint Security
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